Frequently Asked Questions

How do I book my sessions?

You’ll receive your monthly sessions at the start of each month. You can then book using one of two options:

Option A: Let us know a specific day/time you’d like, and we’ll reserve it for you as a recurring slot until you notify us otherwise.

Option B: Use our booking sheet to schedule sessions whenever it suits you.

When are peak and off peak times?

Peak hours are from 4 PM to midnight, Monday to Saturday. All other times are considered off-peak!

How many sessions do I get per month?

The standard membership includes four sessions per month (one per week) with varying hours. If you need more days or something specific to you, just let us know—we can create a custom package for you.

Will my equipment be safe?

Yes! We provide a full backline, but if you’d like to leave any equipment at the studio, we offer secure storage.

What is the cancellation policy?

To cancel, simply notify us and cancel your direct debit. You’ll still have access to any remaining sessions until the end of the month.

What’s the parking situation?

Free parking is available along Burdett Road opposite Mile End Park and Pavilion.

Paid parking is available at St Paul’s, Bow Common if needed.

Parking is free outside the studio after 5:30 PM on weekdays and all weekend.

What are the nearest tube stations?

Mile End – 17-minute walk

Limehouse DLR – 15-minute walk